Included work and credits
Check whether your next Quality Check is included or will use credits.
Quality Checks have an included allowance separate from your AI credits. A check uses credits only when that allowance is unavailable. Simulations always use credits.
Telling the price before you press Run
Look under Run in the Quality Check panel:
- Included in your plan means the check uses no credits.
- 2 credits means the included allowance is exhausted. You can pay with credits or wait for included checks to become available again.
The reset time is in the price tooltip and on the Billing page. These times use UTC.
Reading the Included Quality Checks card
In Billing, left this month and can run right now can show different numbers. Both a monthly allowance and a rolling five-hour allowance apply.
Running several checks close together may use up the shorter allowance while you still have monthly checks left. Waiting lets those earlier checks leave the rolling window. If the monthly allowance is exhausted, you need to wait for the monthly reset or use credits.
When the card is missing
If unpitch cannot load your included allowance, the card is hidden rather than showing an estimate. Reload the page and check the price beneath Run before starting a check.
Simulations always cost credits
A Persona Simulation costs 40 credits per run, including the first one. If you need a new persona, its build has a separate cost; see AI credits.
When a Simulation is refused for insufficient credits, it has not started. Open Billing from the refusal message to check the balance or ask your organisation owner for help.
Free receives 30 credits each month, plus a one-time welcome grant of 30 in the first month. Included Quality Checks do not reduce those credits.