Workspaces

Everything you make in unpitch belongs to a workspace: your documents, your projects, your personas and your Knowledge Base. When you sign up, one workspace is created for you automatically and its name sits at the top of the sidebar. For most people that is the whole story, and this page is only needed when you rename it or when a second workspace turns up.

What a workspace is, and is not

A workspace is a place data lives. It is not a group of people. The Workspace settings dialog says so directly: "Workspace is a data namespace. Access is managed at the organisation level."

That distinction matters in one practical way. There is nowhere to add someone to a workspace, because access is granted by the organisation that owns it. Joining an organisation gives you every workspace inside it at once.

You cannot create a second workspace or delete one anywhere in the product. Every account has exactly one, made at sign-up.

Renaming your workspace

The Slug field beside it is display only, for everyone, permanently. Only the name can be changed.

Renaming needs owner or admin rights in the organisation. On your own account you have them. As a plain member of someone else's organisation the Name field and the save button are both disabled, so there is nothing to try.

Switching between workspaces

On a single-workspace account the dropdown shows one greyed, non-clickable row, because there is nothing to switch to, followed by Workspace settings. That is the normal picture and not a fault.

If you have joined another organisation, the dropdown becomes a list with the active workspace marked. When your workspaces span more than one organisation, each row also names its organisation underneath so two similarly named workspaces stay apart.

Switching always lands you on the Playground rather than back on the screen you were reading. That is deliberate: the document or project you were looking at belongs to its own workspace, and returning to it would pull the switch straight back.

The same thing happens in reverse without you asking. Opening a link to a project that lives in another workspace you can reach switches your active workspace to that one and then opens the project. There is no prompt, and the sidebar, the project tree and the workspace name all change at once.

The Choose a workspace screen

If the app has no active workspace yet, usually right after signing in, it sends you to a standalone screen with no sidebar.

With exactly one workspace to hand you never see it. The screen forwards straight through, which is why most people never meet it at all. With two or more it shows Choose a workspace and the line "Pick the workspace you want to work in.", and you pick one to continue.

With none it shows No workspaces yet and the instruction "You don't have access to a workspace. Sign out and sign in again to start with a new solo organisation." The only action offered is Sign out, and following that instruction is the fix.

When two tabs disagree

If you have the app open in two tabs and one of them switches workspace, the other one does not silently follow. The next thing you try to save there is refused before anything is applied.

In the workspace dropdown that reads Another tab already changed your workspace. The list has been refreshed — pick again. Elsewhere, on settings and billing screens, it reads Your active workspace changed elsewhere. Nothing was applied, and this screen has been refreshed.

Both mean the same thing. Nothing was half applied, nothing was written to the wrong workspace, and the screen has reloaded so you can repeat the action against the workspace you actually meant.